How to import contacts into Professional and Pro Plus Email Hosting

This article describes how to import your contacts into Professional and Pro Plus Email Hosting accounts. Importing and managing your contacts is an important step in configuring and personalizing your email accounts.

There are two ways you can import your contacts:

• Directly from Gmail.
• From a CSV (comma-separated values) file. Many third-party email applications, such as Microsoft Outlook, allow you to export your contacts in CSV format.

Table of Contents

• Importing contacts from Gmail
• Importing contacts from a CSV file
  • Exporting contacts to a CSV file on Outlook
• More Information

Importing contacts from Gmail

To import your contacts from Gmail, follow these steps:

1. Log in to your webmail account at https://hostventohosting.titan.email.
2. Click the Settings (gear) icon, and then click Preferences:
3. Click Import Contacts, and then click Import contacts from Gmail:
   
4. Under Choose an account, log in to the Google account you want to import contacts from.
5. A dialog box appears with Titan wants access to your Google Account. Select the See and download your contacts check box:
   If you want to access Other contacts from the Google account, select the See and download contact info automatically saved in your “Other contacts” check box as well.
6. Click Continue. The import process begins.
7. To verify the contacts imported successfully, in the left sidebar, click the Switch apps icon, and then click Contacts:
   
8. Click All Contacts:
   You should now see the contacts from the Google account.

Importing contacts from a CSV file

If your contacts don’t have a Gmail account, you must first export them to a CSV file. If you are unsure of how to do this on your current email client, check its documentation, or see Exporting contacts to a CSV file on Outlook below for a sample guide on how to export contacts on a third-party email application.

To import your contacts from a CSV file, follow these steps:

1. Log in to your Professional or Pro Plus Email Hosting account.
2. Click the Settings (gear) icon, and then click Preferences:
3. Click Import Contacts:
   
4. Click Import contacts from CSV file, and then click Select CSV file:
   
5. Select the CSV file on your computer that you want to use, and then click Open.
6. Click Import Contacts:
   The import process begins.If you have a lot of contacts in the CSV file, the process may take some time.
7. To verify the contacts imported successfully, in the left sidebar, click the Switch apps icon, and then click Contacts:
   
8. Click All Contacts:
   You should now see the contacts from the CSV file.

Exporting contacts to a CSV file on Outlook

To export your contacts to a CSV file on Outlook, follow these steps:

1. On your computer, start Outlook.
2. Click File, and then click Open & Export.
3. Click Import/Export. The Import and Export Wizard dialog box appears.
4. Under Choose an action to perform, click Export to a file, and then click Next.
5. Under Create a file of type, click Comma Separated Values, and then click Next.
6. Under Select folder to export from, click Contacts, and then click Next.
7. Under Save exported file as, type a file name, and then click Next.
8. Click Finish.
9. Open the CSV file in Excel and verify that Outlook exported your contacts correctly. Make any necessary changes and save them, or just close the file without saving any changes. You can now use the CSV file to import your contacts into your Email Hosting plan.

More Information

For more information about how to import contacts into Email Hosting accounts, please visit https://support.titan.email/hc/en-us/articles/900000222403-Import-Contacts-to-Titan.