How to transfer account ownership

This article describes how to transfer ownership of an Hostvento Hosting account to someone else using the Customer Portal.

It is easy to change account ownership if someone else is taking over an account. There are two types of ownership changes to consider:

• Someone else is taking over the entire account:
  Please update the contact details for the new owner if someone else is taking over the account in its entirety by logging into the Hostvento Hosting Customer Portal at https://secuire.hostvento.com. Kindly update the phone number, email address, and name on any correspondence. Please refer to this article for additional details on how to update account data.If required, make sure to update the payment card details as well. To learn more about this process, kindly refer to this article.The new owner will be able to access the Customer Portal after you make these modifications.
• Someone else is only taking over one plan or domain on the account, and everything else will remain under your control:
  If you have multiple hosting plans or domain registrations and you want to only transfer one of them, Hostvento Hosting must set up a new billing account for the new owner. To do so, please open a billing ticket in the Customer Portal at https://www.hostvento.com/. Make sure you note in the ticket what exactly should be transferred. Additionally, we need the following information to set up the new owner’s account:
  • First nameLast nameE-mail addressCompany nameAddress 1Address 2CityState/RegionZIP codeCountryPhone numberBilling cycle (monthly, quarterly, semi-annually, etc.)
  After the new account is ready, we will reply to the ticket with confirmation.