How to use the Hostvento Hosting Customer Portal

The Hostvento Hosting Customer Portal at https://secuire.hostvento.com is the place to go to manage account billing, submit a support ticket, and more. These articles show you how to use the Customer Portal.

Ordering process

Get answers to your questions about the ordering process at Hostvento Hosting. This article covers account activation, billing cycles, coupons, international transactions, and more.

Site migration request

Need to migrate your site from another hosting company or update your plan? Our Migration Team can help! In this article, learn what you need to do to get the migration process started.

Accessing the Hostvento Hosting Customer Portal

Learn how to access the Hostvento Hosting Customer Portal. This article covers how to log in and log out of the Customer Portal.

Account management

You can manage your account quickly and easily through the Hostvento Hosting Customer Portal. This collection of articles covers managing contacts and subaccounts, two-factor authentication, product cancellation, and much more.

Domain management

The Customer Portal enables you to manage all of your domains purchased from Hostvento Hosting in one convenient location. This collection of articles covers how to register a domain, renew a domain, add WHOIS protection, and more.

Billing

Learn how to manage billing for your Hostvento Hosting account. This collection of articles covers how to manage and pay invoices, manage billing cycles, and more.

Upgrading your hosting package

Are you outgrowing your current hosting package? No problem! This article describes how to upgrade to a new package (whether it’s just boosting your package with Turbo Boost or upgrading to a new plan altogether like moving from a shared plan to a VPS plan.)

Notification Center

The Notification Center enables you to set up service notifications for your account and how to subscribe to Hostvento Hosting’s RSS feed. Learn how here.

Working with tickets

You can use the Customer Portal to open a support, billing, or sales ticket. This article covers how to open a ticket, useful information to include in a ticket, and how to view your ticket history.

Viewing and changing settings for shared hosting accounts

You can use the Hostvento Hosting Customer Portal to view and change login settings for a shared hosting account. You can also do many common administrative tasks right from the Customer Portal interface, such as using Quick Shortcuts and viewing usage statistics.

Ordering additional products and services

Adding products and services to your existing Hostvento Hosting account is easy with the Customer Portal. Learn how here.

Ordering a dedicated IP address

This article explains what a dedicated IP address is, and how to obtain one for your account.

Obtaining the LiteSpeed serial number

You will need the LiteSpeed serial number during the LiteSpeed Web Server installation process, and this article shows you how to obtain it. Please note that this article only applies to legacy unmanaged VPS and Dedicated servers with the Turbo Boost option enabled.

How to edit account details on the Customer Portal

This article describes how to edit your Hostvento Hosting account details using

How to manage contacts on the Customer Portal

This article describes how to manage contacts for your Hostcvento Hosting account using

How to manage account security on the Customer Portal

This article describes how to change your account password and security question

How to enable two-factor authentication for your Hostvento Hosting account

This article describes how to enable and disable two-factor authentication (2FA) for

How to transfer account ownership

This article describes how to transfer ownership of an Hostvento Hosting account

How to view e-mail history on the Customer Portal

This article describes how to view messages Hostvento Hosting has sent to

How to cancel a product or service on the Customer Portal

This article describes how to cancel a product or service for your

How to cancel your account

We are sorry to see you leave as a customer. To make

How to view the Support PIN

This article describes how to view the Support PIN for your account.

How to manage users in the Customer Portal

This article describes how to set up and manage users for your

How to register and buy a domain name

This article describes how to purchase and register a domain name from

How to renew a domain purchased from Hostvento Hosting

This article describes how to use the Customer Portal to renew domains

Basic domain management using the Customer Portal

This article describes how to use the Hostvento Hosting Customer Portal to

Advanced domain management using the Customer Portal

This article describes how to accomplish advanced domain management tasks using the

How to add WHOIS protection to an existing domain

This article describes how to add WHOIS protection to a domain you

How to manage and pay invoices on the Customer Portal

This article describes how to manage and pay your invoices using the

How to change an account's billing cycle

This article explains how to change your account’s billing cycle.Table of Contents

How to apply a credit to your account

This article explains how to apply a credit to a new purchase

Discounts and promotional pricing

Hostvento Hosting periodically offers discounts on our products. This article answers some

Discounts for non-profit organizations

Hostvento Hosting offers a discount on hosting packages to accredited non-profit organizations.

Migrations, upgrades, and downgrades

In almost all instances, Hostvento Hosting will provide free migration for existing customers accounts when they upgrade

European Union Value Added Tax (VAT) policies

This article discusses Hostvento Hosting policies regarding the European Union’s Value Added

Invoice totals and charged amounts differ

This article explains why the actual charged amount may differ from the

How to manage quotes in the Customer Portal

This article describes how to manage your quotes on the Hostvento Hosting

How to manage PayPal settings for your account

This article describes how to manage your PayPal settings on the Hostvento

India Goods and Services Tax (GST) policy

This article discusses Hostvento Hosting policy regarding the India Goods and Services

United States sales tax policy

This article discusses Hostvento Hosting policies regarding sales tax in the United

Ordering process in the Customer Portal

This article provides information about the ordering process at Hostvento Hosting.Table of

How to request site migration from another host to Hostvento Hosting

Whether you want to upgrade your hosting package, or you’re bringing your

Hostvento Hosting account management

These articles show how to manage your Hostvento Hosting account using the

Domain management in the Customer Portal

These articles explain how to use the Customer Portal to manage domains

Billing in the Customer Portal

These articles show how to manage billing for your Hostvento Hosting account

How to upgrade your hosting package

This article describes how to upgrade your hosting package. Upgrades are processed

How to use the Notification Center

This article describes how to use the Notification Center to set up

How to work with tickets on the Customer Portal

This articles describes how to use the Customer Portal to open a

How to view and change settings for shared hosting accounts

This article describes how to use the Hostvento Hosting Customer Portal to

How to order additional products and services

This article demonstrates how to order additional products and services for an

How to order a dedicated IP address

This article describes how to obtain a dedicated IP address for your hosting

How to obtain the LiteSpeed serial number

This article describes how to obtain the LiteSpeed serial number for the